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www.tramhuongannhien.vn  (hereinafter referred to as Tram Huong An Nhien) is committed to protecting the privacy of its customers’ personal information. Please read the “Privacy Policy” below before accessing other content to better understand our commitments to respecting and protecting the rights of our visitors:

  1. Collecting personal information:
  • – The information we collect will help us:

• Provide customer support when purchasing products.

• Answering customer inquiries.

• Providing you with our latest information.

• Review and improve the content and interface of the website and application.

• Conduct promotional activities related to An Nhien Agarwood products and services.

– To access and use some services on the website, you may be required to register with us by providing personal information (Full name, contact phone number, email address, etc.). All declared information must be accurate and legal. An Nhien Agarwood is not responsible for any legal issues related to the declared information.

 – We may also collect information about your visits, including the number of pages you view, the number of links you click, and other information related to your connection to Tram Huong An Nhien. We also collect information that your web browser provides each time you access Tram Huong An Nhien, including: IP address, browser type, language used, time, and the addresses that your browser accesses.

  1. Use of personal information:

– An Nhien Agarwood collects and uses your personal information for appropriate purposes and in full compliance with the content of this “Privacy Policy”.

– When necessary, we may use this information to contact you directly through various means such as email, phone, or text message. You may also receive emails providing information about new products and services, upcoming events, or recruitment information… if you register to receive email notifications.

  1. Share personal information:

– Except for cases regarding “Use of Personal Information” as stated in this policy, we commit to not disclosing your personal information to third parties.

– In some cases, we may hire an independent entity to conduct market research projects, and in such cases, your information will be provided to this entity to carry out the project. This third party will be bound by a confidentiality agreement under which they are only permitted to use the information provided for the purpose of completing the project.

  • – We may disclose or provide your personal information in the following circumstances where it is absolutely necessary: ​​(a) when required by law enforcement agencies; (b) when we believe it will help us protect our legitimate legal rights; (c) in emergency situations and when necessary to protect the personal safety of Chigoki members.
  1. Retrieving personal information: 

– You can access and edit your personal information at any time through the appropriate links we provide.

  1. Protecting personal information:

– By submitting your personal information to us, you agree to the terms outlined above. An Nhien Agarwood commits to protecting your personal information in every possible way.

– An Nhien Agarwood also advises customers to adhere to the following principles to protect their personal information, including:

  • Do not disclose your Username/Login Name and/or Password to anyone, or write or use them where others can see and recognize them.
  • When choosing a password, you should avoid easily identifiable information such as your full name, date of birth, phone number, or easily recognizable characters or numbers derived from your name, date of birth, or phone number.
  • Log out of the system and browser whenever you leave the computer, even for a short time. If you are using a shared computer, you should log out or close all open website windows.
  • If you suspect your password has been compromised, please change it immediately. If necessary, please notify and request assistance from Tram Huong An Nhien immediately.
  • In the event that illegal transactions or activities are conducted using your account or personal information without authorization, or due to errors, negligence, or intent on your part, An Nhien Agarwood understands that you will bear full responsibility or liability for any losses incurred as a result of such transactions, as stipulated by law.
  1. Secure payment:

– All customers making transactions at Tram Huong An Nhien using domestic credit/debit/ATM cards have their information secured through encryption. In addition, when making online payments, please note the following details:

  • Only make payments on websites that have a secure card system and security certificate.
  • Never lend your credit card or account to others to make payments on the website; in case of any unintended transactions, please notify Tram Huong An Nhien immediately so that we can provide timely assistance.
  • Check your bank account regularly to ensure all card transactions are under control.
  1. Using cookies:

– A cookie is a text file placed on your hard drive by a website server. Cookies are not used to run programs or introduce viruses into your computer. Cookies are assigned to your computer and can only be read by a website server on the domain that issued the cookie to you.

– An Nhien Agarwood uses cookies to help personalize and maximize the efficiency of your online experience when accessing An Nhien Agarwood without requiring you to re-register existing information.

– You can accept or reject the use of cookies. Most browsers automatically accept cookies, but you can change your settings to reject all cookies if you prefer. However, if you choose to reject cookies, this may hinder and negatively affect some services and features that depend on cookies at Tram Huong An Nhien.

  1. Rules regarding “spam”:

Spam refers to fraudulent emails sent in the name of Tram Huong An Nhien. Tram Huong An Nhien affirms that we only send emails to you when and only when you have registered for or used services from our system.

– An Nhien Agarwood commits to not selling, renting, or leasing your email address to any third party. If you accidentally receive unsolicited emails from our system due to an unforeseen reason, please click on the unsubscribe link provided or notify An Nhien Agarwood directly.

  1. Policy changes:

– We reserve the right to change the content of this “Privacy Policy” without prior notice to suit the needs of An Nhien Agarwood and to respond to customer feedback. When updating this policy, we will revise the “Last Updated” date below.

– This “Privacy Policy” applies only to An Nhien Agarwood and does not include or relate to third parties that place advertisements or have links on An Nhien Agarwood. We encourage you to carefully read the “Safety and Security Policy” of third-party websites before providing personal information to those websites. We are not responsible in any way for the content and legality of third-party websites.

  1. Contact information:

– We always welcome comments, contact, and feedback from our customers regarding our “Privacy Policy”. If you have any related questions, please contact us via email at thailytruc@gmail.com  or hotline 0906 365 839